# What do I do if an item from my order is missing?

> Our shipping teams package every order with the utmost care and attention to detail That being said oversights do happen on rare occasions and our   Customer

Source: https://help.thredup.com/en_us/what-do-i-do-if-an-item-from-my-order-is-missing-HkVGemksh

Last updated: 2023-08-02T00:04:46.295Z

Our shipping teams package every order with the utmost care and attention to detail. That being said, oversights do happen on rare occasions, and our [Customer Support Team](https://www.thredup.com/contact) would be happy to assist with any instances where an item is missing from your order. Please provide your order number and the item number of the missing piece when contacting us and we will take it from there!