# How do I contact a specific ThredUp department?

> thredUP is always happy to help you The best way to reach someone at thredUP is through our   Customer Support   team We are available via Web and In App chat

Source: https://help.thredup.com/en_us/how-do-i-contact-a-specific-thredup-department-S1NOiWxo3

Last updated: 2026-05-06T15:04:00.741Z

ThredUp is always happy to help you! The best way to reach someone at ThredUp is through our Contact Us page [here](https://www.thredup.com/contact). 

We are available via Web and In App chat: 

Mon-Fri: 7am–7pm PT

Sat–Sun: 7am–5pm PT

For media and partnership inquiries, please feel welcome to email [media@thredup.com](mailto:media@thredup.com).